Airlines are not permitted to charge an additional cost for providing boarding passes at check-in counters in airports, according to a statement from the Civil Aviation Ministry on Thursday. Many airlines currently impose a cost of Rs 200 if a traveler chooses to check in in person rather than online for the boarding permit.
“It has come to the notice of the MoCA (Ministry of Civil Aviation) that airlines are charging additional amount from the passengers for issuing boarding passes,” the ministry said. It stated that this additional quantity is not in line with the requirements of the 1937 Aircraft Rules.
Given the foregoing, the airlines are cautioned against adding any fees for providing boarding pass at airport check-in desks because these costs cannot be included in the “tariff” as defined by Rule 135 of the 1937 Aircraft Rules, according to the ministry.